This Privacy Policy (the “Policy”) explains how we process personal information, including information pertaining to business people (“Business Information”) and all other types of personal information through our online services (the “Services”), website, and mobile applications (collectively with the Services, the “Site”); how we maintain, use, and share that information; and how you can manage the way information about you is handled.
This brief summary of certain information in this Policy is intended to help you quickly understand who Falcon Group is, how you can opt-out of our database, and the potential outcomes of remaining in our database.
Falcon Group collects business contact and similar information related to individuals when they are working in their professional or employment capacity, and uses this information to create professional profiles of individuals and profiles of businesses. We provide this information to our customers, who are businesses trying to reach business professionals for their own business-to-business sales, marketing, and recruiting activities.
You can opt out of our database by visiting our contact us page.
By remaining in our database, you may be contacted by our customers when they are conducting their business-to-business sales, marketing, and recruiting activities. Communications you receive from our customers may be relevant to your profession or employment role, but we cannot guarantee that you will find such communications to be relevant or of interest to you.
Falcon Group creates profiles of business people and companies, which we call “Professional Profiles” and “Business Profiles,” respectively. Once we have collected Business Information about a person or company, we may combine multiple data points regarding a single person or company into a Professional or Business Profile. The resulting directory of Professional and Business Profiles (the “Directory”) is then made available to the users of the Site and our customers and strategic partners. Business Information that may be provided in a Professional Profile includes name, email address including business and/or other email addresses (including “freemails” such as Gmail, Yahoo, Hotmail, etc.), job title and department, phone number (general or direct business numbers, faxes, and/or mobile numbers), company name, postal address of company and business-related postal address of the person, employment history, and education history. Business Profiles may also include links to articles by, about, or quoting an individual, and links to an individual’s social media profiles.
Falcon Group obtains the data for its Business Profiles in several ways, including:
- Our search technology scans the web and gathers publicly-available information.
- We license information from other companies.
- Our users and customers contribute information about themselves or other people and companies.
- Through market research surveys, phone interviews, and other research conducted by our in-house research team.
Information that may be collected from the user’s email client includes the following, if available:
- Name
- Email address
- Job title and department
- Phone numbers (general or direct business numbers, faxes and/or mobile numbers)
- Company name
- Postal address of company
- Business related postal address of person
- Corporate website URLs
- Social media URLs
- Metadata such as Internet Protocol addresses, the dates email messages are sent or received, and subject line information
- Email addresses, names, and job titles of recipients and senders
To ensure the integrity of the Directory, we take the following steps:
- Business Information Only – Emails sent to Community Edition users from consumer-oriented email services (or “freemails”) such as Gmail, Hotmail, or Yahoo, are disregarded.
- Unattributed – We do not disclose who contributed particular information using the Falcon Group Contact Contributor software or other contribution methods, except as discussed below. (See “Disclosures to Service Providers,” “Disclosures for Legal Reasons,” and “Disclosures to a Buyer of the Company”)
- Opt Out – Anyone added to the Directory may request to be removed at any time, via email, web, or a toll-free number. We will fulfill such requests as promptly as we can, and in any event within any time period that may be required by applicable law.
- Use of Customer Information. Customer Information may be used for Falcon Group’s legitimate business interests in connection with a customer or its users’ use of the Site, including to respond to user inquiries and fulfill user requests, complete transactions, provide customer service, send administrative information, and to personalize user experience with the Site. We may use Customer Information to better understand our users in general and to test, develop, improve, and enhance our Services and Site. We may use Customer Information to contact customers or its users in the future about services, promotions, opportunities, and other general information about Falcon Group. We may use Customer Information to investigate and prosecute potential breaches of Falcon Group’s security or license agreements.
What information does Falcon Group collect about me?
Falcon Group ID, registration, and customer support
When you register to use an Falcon Group Service, create an Falcon Group ID, purchase a license to our Services and Software, or contact us for support or other offerings, Falcon Group collects information that identifies you. This includes:
Identifiers and contact information, such as:
- Name;
- Email address;
- Telephone number;
- Postal or Physical Address;
- Country.
Commercial and transaction information, such as:
- Payment/billing information (where an app or website is ‘paid for’);
- Licenses purchased;
- Eligibility information (e.g., student or teacher identification for student and teacher editions of apps);
- Content of and information provided through customer support communications;
- Types of Services and Software of interest.
Professional, education or other demographic information, such as:
- Date of birth;
- Company or school name;
- Title;
- Occupation;
- Job function;
- Expertise;
- Company details, such as the size, industry, and other information about the company where a user may work (when the user has provided the company name);
Analytics or other electronic network activity, such as:
- IP address;
- Browser;
- Mobile Device ID;
- Browser extensions connected to your Falcon Group accounts.
Inferred Information
To help keep our databases current and to provide you the most relevant content and experiences, we may infer or generate information based on the information we collect or combine information provided by you with information from third party sources, in accordance with applicable law. For example, the size, industry, and other information about the company you work for (where you have provided company name) will be obtained from sources including, professional networking sites and information service providers. We may also infer, generate, or collect and receive information from third parties, including partners, and from publicly accessible sources, for purposes that include to detect, prevent, or otherwise address fraudulent, deceptive or illegal activity, misuse of our Services and Software, security or technical issues, as well as to protect against harm to the rights, property or safety of Falcon Group and our employees, our users, children, or the public.Falcon Group Services and Software
We collect information you provide to use (e.g., when you access and use our Services and Software) or permit us to collect (e.g., as part of a third-party integration). We also collect or generate information about how you access and use our Services and Software, including when you use a desktop or mobile app feature that takes you online (such as a photo syncing feature). Depending on the Services and Software you access and use, this information may be associated with your device or browser or it may be associated with your Falcon Group account or content. It includes:
GDPR privacy policy requirements
Article 12 of the GDPR requires that you communicate information about your processing of personal data in a way that is:
- concise
- transparent
- in clear and plain language
- intelligible
- easily accessible
- free of charge
- information (such as an e-mail newsletter service, or advertising network)
Contact us for more information